The legal stuff

PPF

Privacy Policy

Last updated: 16/07/2025

Pembrokeshire People First is committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store and share your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Pembrokeshire People First is a charity supporting adults with learning disabilities and/or autism in Pembrokeshire. We are a registered charity in Wales (Charity Number: [1091201]) and our registered office is:
Pembrokeshire People First, Portcullis House, Old Hakin Road, Merlin’s Bridge, SA61 1XE


2. What Information We Collect

We may collect and store personal data such as:

  • Your name, contact details, and date of birth

  • Emergency contact information

  • Health or support needs (only where necessary and with your consent)

  • Information about your involvement with us (e.g. as a member, volunteer, donor, or event attendee)

  • Feedback or survey responses

  • Communication preferences

We only collect sensitive information (special category data) where it is essential for providing support or services and always with your consent.


3. How We Use Your Information

We use your information to:

  • Provide you with support, services, and advocacy

  • Communicate with you about activities, events or updates

  • Ensure your safety and wellbeing when taking part in our services

  • Keep records of your involvement with us

  • Comply with legal or regulatory obligations

We do not sell or rent your data to anyone. We may share it with trusted third parties (like funders or partner agencies) only when necessary, and only with your consent or where required by law.


4. How We Store Your Data

Your information is stored securely — both digitally and physically — and only accessed by authorised staff or volunteers. We regularly review our data protection measures to ensure your information is safe.

We keep your personal data only for as long as necessary. When it is no longer required, we will delete or securely destroy it.


5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections if your information is inaccurate or incomplete

  • Withdraw your consent at any time (where applicable)

  • Request that we delete or restrict how we use your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data

To exercise any of these rights, please contact us at:
info@pembrokeshirepeople1st.org.uk
01437 769134


6. Cookies and Website

If you visit our website, we may collect basic data through cookies to improve your experience. You can manage your cookie settings in your browser at any time.


7. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please get in touch:
Pembrokeshire People First
Pembrokeshire People First, Portcullis House, Old Hakin Road, Merlin’s Bridge, SA61 1XE
info@pembrokeshirepeople1st.org.uk
01437 769134

PPF

Terms and Conditions

Last updated: 16/07/25

Welcome to the Pembrokeshire People First website. By using this website, you agree to the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use the site.


1. About Us

This website is operated by Pembrokeshire People First, a charity registered in Wales.

Registered Charity Number: 1091201
Company Limited by Guarantee Registered in Wales: 04391979
Registered Office: Pembrokeshire People First, Portcullis House, Old Hakin Road, Merlin’s Bridge, SA61 1XE
Email: info@pembrokeshirepeople1st.org.uk
Phone: 01437 769134


2. Use of Our Website

You agree to use this website for lawful purposes only. You must not use it:

  • In a way that breaches any applicable laws or regulations

  • To distribute any harmful or malicious content, including viruses or malware

  • To attempt to gain unauthorised access to any part of the website or server

We reserve the right to restrict or terminate your access if you misuse the site.


3. Content Accuracy

We aim to keep all content on this website accurate and up to date. However, we make no guarantees about its completeness or reliability. Content is provided for general information only and should not be taken as professional advice.


4. Intellectual Property

All content on this website (including text, images, logos, and downloads) is the property of Pembrokeshire People First unless otherwise stated. You may view, download, and print pages for personal, non-commercial use only. You must not reproduce or distribute content without our written permission.


5. External Links

Our website may contain links to third-party websites for your convenience. These are provided for information only. We have no control over the content or availability of external sites and accept no responsibility for them.


6. Privacy and Cookies

Our Privacy Policy explains how we collect, use, and protect your data. By using this site, you agree to the terms of our privacy policy, including the use of cookies to improve your experience.


7. Liability

To the fullest extent permitted by law, Pembrokeshire People First is not liable for any loss or damage (direct or indirect) resulting from the use or inability to use this website or the information provided on it.


8. Changes to These Terms

We may update these terms and conditions at any time. Any changes will be posted on this page and are effective from the time of posting. Continued use of the website implies your agreement to the updated terms.


9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes relating to the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Contact Us

If you have any questions about these terms, please get in touch:
info@pembrokeshirepeople1st.org.uk
01437 769134
Pembrokeshire People First, Portcullis House, Old Hakin Road, Merlin’s Bridge, SA61 1XE

Our Projects

We run various projects daily for our members

We currently run –​

  • Campaigns Group​
  • Citizen Champions​
  • Moving On​
  • Gaming Club​
  • Wellbeing Group​
  • Mor​
  • Stay Social​
  • Training​
  • Coaching​
  • 1:1 Benefit support/ Advocacy Lite
PPF
No two days are the same at PPF!
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